You recall the original message and replace it with a new one. If the recipient opens the original message first, the recall fails, and both the old and new messages are available.If the recipient opens the recall message first, the original message is deleted, and the recipient is informed that you, the sender, deleted the message from his or her mailbox.On the recipient's computer, one of the following results occurs: This results in behavior similar to what occurs when Outlook isn’t configured to automatically process messages. On the recipient's computer, either by rule or by action of the recipient, both messages are moved to the same folder. The original message and the new message are both available to the recipient. This occurs regardless of the Outlook configurations and the read status of the message. If the recall message and the original message exist in separate folders, the recipient receives a message that states a recall attempt failed. On the recipient's computer, either by rule or by action of the recipient, the original message is moved out of the Inbox to another folder and the recall message remains in the Inbox (or it is moved to another folder also). However, the message remains in the recipient's Outlook folder. If the original message is marked as read (viewing in the Reading Pane isn’t reading in this scenario) when the recall message is processed, the recipient is informed that you, the sender, want to delete the message. Point to Actions and select Recall This Message. If you have the Simplified Ribbon, select the Message tab and then select More commands (.). If you have the Classic Ribbon, from the Message tab, select Actions > Recall This Message.Selecting the message so it appears in the reading pane won't allow you to recall the message. You must double-click to open the message. Open the message that you want to recall.In the folder pane on the left of the Outlook window, choose the Sent Items folder.Newer Versions To recall and replace a message Message recall is available after you click Send and is available only if both you and the recipient have a Microsoft 365 or Microsoft Exchange email account in the same organization. For example, if you forgot to include an attachment, you can try to retract the message, and then send a replacement message that has the attachment. You can also substitute a replacement message. With message recall, a message that you sent is retrieved from the mailboxes of the recipients who haven’t yet opened it.
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